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Outcome Management (OMS)
Outcome Management
Sustained participation is the holy grail of programs yet participation can be so elusive. Incentives, training, and events help, but the effect is often temporary and inconsistent across target risk groups.
Coaching models and mentoring are proving most effective, but the costs can be prohibitive, quickly erasing target ROIs.
iact is an online outcome management system (OMS) designed to improve participation rates and outcomes. The OMS can target specific risk groups or an entire population by providing visibility and tools to coaches and/or natural networks to influence the outcome.
The visibility comes from programs that give status and context to the user’s progress.
Influence can be offered through on-site messaging, educational tips, incentives, etc.
As an online platform, engagement is simple:
- Programs - we work with you to create programs to improve wellness
- Users - we import users or create a federated login with an existing intranet
- Coaches - we setup iact's unique mentorPlus system to bring full coaching value at a low price point
- Admin Dashboard - you monitor activity and results and adjust the system as needed
What's Next?
Its About Time...
There are many tools that bring better visibility and control to the organization:
Customer Relations Manger (CRM)
Project Managers (PM)
Personal Information Managers (PIM)
Financial/Cash Managers
Human Resources (HRMS)
Finally, a tool for managing people driven outcomes. OMS - its about time.
More on Programs
Programs include any trackable activity needed to achieve the target outcome.
iact is accumulating a library of programs in wellness, addiction recovery, literacy, and custom programs for a target expertise, or the acquisition of new skills.
Natural Networks
Natural networks are made up of people in your network who have a natural interest in the target outcome.
They may include co-workers, management, administrators, and personal connections such as family and peers.
Making natural mentors aware and able to intervene greatly improves outcomes.